OpenClaw Corporate Email Integration
Email is primary channel of business communication, generating huge volume of repetitive tasks: answers to standard requests, request routing, attachment processing, draft preparation. OpenClaw automates these processes by integrating with corporate email.
Supported Systems
Google Workspace (Gmail): Gmail API for reading/sending, Google Pub/Sub for push notifications of new emails. OAuth 2.0 authentication.
Microsoft 365 (Outlook/Exchange): Microsoft Graph API + Exchange Web Services. Support for on-premise Exchange via EWS.
IMAP/SMTP: universal method for any mail servers (Yandex.Mail, Mail.ru, corporate). Polling via IMAP IDLE for quasi-real-time.
Automation Scenarios
Classification and Routing: Incoming email → NLP classification (topic, tone, urgency) → assignment to responsible department + CRM tag.
Automatic Responses: To standard requests (order status, details, FAQ) — agent responds automatically. To non-standard — prepares draft for manager.
Attachment Processing: PDF/DOCX documents → extract data → fill form / write to CRM / ERP.
Summarization: Long email threads → brief summary with action items when forwarding.
Security
OAuth scopes minimally necessary. Audit log of all processed emails. PII masking before sending to LLM (if Cloud API).