Survey and Polling Bot in Mobile App

NOVASOLUTIONS.TECHNOLOGY is engaged in the development, support and maintenance of iOS, Android, PWA mobile applications. We have extensive experience and expertise in publishing mobile applications in popular markets like Google Play, App Store, Amazon, AppGallery and others.
Development and support of all types of mobile applications:
Information and entertainment mobile applications
News apps, games, reference guides, online catalogs, weather apps, fitness and health apps, travel apps, educational apps, social networks and messengers, quizzes, blogs and podcasts, forums, aggregators
E-commerce mobile applications
Online stores, B2B apps, marketplaces, online exchanges, cashback services, exchanges, dropshipping platforms, loyalty programs, food and goods delivery, payment systems.
Business process management mobile applications
CRM systems, ERP systems, project management, sales team tools, financial management, production management, logistics and delivery management, HR management, data monitoring systems
Electronic services mobile applications
Classified ads platforms, online schools, online cinemas, electronic service platforms, cashback platforms, video hosting, thematic portals, online booking and scheduling platforms, online trading platforms

These are just some of the types of mobile applications we work with, and each of them may have its own specific features and functionality, tailored to the specific needs and goals of the client.

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Survey and Polling Bot in Mobile App
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Survey and Poll Bot Implementation in Mobile Applications

A Telegram bot with a survey looks simple: question → answer options → next question. But when you need to manage these surveys from a mobile application — create questions, view results in real-time, build audience segments — the task becomes more interesting.

What the Mobile Application Does in This Scheme

The application is a control panel for the survey creator. End users complete the questionnaire through a bot (Telegram, WhatsApp Business API, or a custom chat), while the operator through the mobile interface:

  • creates questions with types (single choice, multiple choice, open text, rating scale)
  • publishes the survey to the right channel or sends to specific segments
  • observes incoming responses in real-time
  • exports results

A JSON schema is convenient for storing the survey structure. Each question is an object with id, type, text, optional options[] and next_question_id (for branching). The mobile constructor edits this JSON and saves it through the API.

// Android, editing a question in RecyclerView
data class SurveyQuestion(
    val id: String = UUID.randomUUID().toString(),
    val type: QuestionType, // SINGLE, MULTIPLE, TEXT, RATING
    val text: String,
    val options: List<String> = emptyList(),
    val nextQuestionId: String? = null // null = next in sequence
)

// ViewModel saves through coroutines
fun saveQuestion(question: SurveyQuestion) {
    viewModelScope.launch {
        val result = surveyRepository.upsertQuestion(surveyId, question)
        _uiState.update { it.copy(savedQuestion = result) }
    }
}

Results arrive through WebSocket or polling every 30 seconds. On Flutter, StreamBuilder is convenient on top of Stream.periodic with requests to /surveys/{id}/responses.

Response Collection and "Live" Analytics

While the survey is active, the response counter updates in real-time. For the organizer, it's important to see: how many have already answered, distribution across options right now.

For single/multiple choice — horizontal bars with percentages (fl_chart BarChart). Bars are rebuilt on each new response — not completely, but through AnimatedController with smooth transition to the new width value. Sharp jumps on the UI annoy, especially with a fast stream of responses.

For open text responses — a scrolling list with authorship (anonymous or with name — depends on survey settings) and the ability to mark certain responses as "key" (operator taps a star, the response is pinned to the top).

Question branching in the survey — next_question_id — affects analytics too: different users saw different questions. The dashboard should show "N out of M answered" for each question, not the total number of respondents.

Response visualization: for single/multiple choice — horizontal bars (fl_chart BarChart), for rating scale — average value with distribution, for open responses — list of latest N with ability to mark as "significant".

What's Included in the Work

  • Survey constructor: adding/editing questions, drag-and-drop ordering
  • Distribution management: audience selection, scheduling (immediately or by time)
  • Results dashboard with charts for each question
  • Push notifications about survey completion or threshold achievement
  • Export to CSV/Excel

Timeline

3–5 business days depending on constructor complexity and number of question types. Pricing is calculated individually after requirements analysis.