SMS Bulk Messaging Integration into Mobile App

NOVASOLUTIONS.TECHNOLOGY is engaged in the development, support and maintenance of iOS, Android, PWA mobile applications. We have extensive experience and expertise in publishing mobile applications in popular markets like Google Play, App Store, Amazon, AppGallery and others.
Development and support of all types of mobile applications:
Information and entertainment mobile applications
News apps, games, reference guides, online catalogs, weather apps, fitness and health apps, travel apps, educational apps, social networks and messengers, quizzes, blogs and podcasts, forums, aggregators
E-commerce mobile applications
Online stores, B2B apps, marketplaces, online exchanges, cashback services, exchanges, dropshipping platforms, loyalty programs, food and goods delivery, payment systems.
Business process management mobile applications
CRM systems, ERP systems, project management, sales team tools, financial management, production management, logistics and delivery management, HR management, data monitoring systems
Electronic services mobile applications
Classified ads platforms, online schools, online cinemas, electronic service platforms, cashback platforms, video hosting, thematic portals, online booking and scheduling platforms, online trading platforms

These are just some of the types of mobile applications we work with, and each of them may have its own specific features and functionality, tailored to the specific needs and goals of the client.

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SMS Bulk Messaging Integration into Mobile App
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SMS Bulk Messaging Integration in Mobile Application

SMS broadcast in mobile app — server task. Client only initiates: "send notification to users X, Y, Z". Everything else — HTTP request to backend or direct SMS gateway. So mobile part small, but server part needs careful design.

Gateway Selection

Most common options:

Gateway Pros Cons
Twilio REST API, webhooks, global reach More expensive for CIS
SMSC.ru / SMS-gateway.ru Cheap for Russia/CIS No webhook notifications on some plans
Infobip Multichannel (SMS + Viber + WhatsApp) Complex onboarding
Vonage (Nexmo) Mobile SDK, number verification Limited CIS coverage

For typical B2C app with CIS audience — SMSC or local gateway. International — Twilio or Infobip.

Server: What to Implement

SMS send via Twilio — one HTTP request:

POST https://api.twilio.com/2010-04-01/Accounts/{AccountSid}/Messages
Authorization: Basic {base64(AccountSid:AuthToken)}
Content-Type: application/x-www-form-urlencoded

To=%2B380991234567&From=%2B14155551234&Body=Your+order+ready

But bulk broadcast — queue, not sync calls in loop. Simultaneous send to 10,000 via sync HTTP kills backend and budget (gateway rate limiting). Right scheme: task queue (RabbitMQ, Redis + BullMQ, SQS), workers with throttling per gateway limit.

Twilio rate limit — up to 100 SMS/sec on Short Code, 1 SMS/sec on regular (Long Code). Regular number — workers must respect this limit.

Mobile Client: What to Build

Mobile side needs:

  1. Message compose form — character counter (160 for Latin, 70 for Cyrillic, concatenation when exceeded).
  2. Recipient segment selection — via backend API.
  3. Launch broadcast — POST request with parameters.
  4. Status tracking — polling or WebSocket/SSE for real-time progress.
// iOS — send broadcast request
struct BulkSmsRequest: Codable {
    let segmentId: String
    let message: String
    let scheduledAt: Date?
}

func sendBulkSms(_ request: BulkSmsRequest) async throws -> BulkSmsJob {
    let response = try await apiClient.post("/admin/sms/bulk", body: request)
    return try response.decode(BulkSmsJob.self)
}

Character counter important UX detail. SMS splits on length exceed, each part billed separately:

fun countSmsPartsAndChars(text: String): SmsInfo {
    val isGsm7 = text.all { it.isGsm7Char() }
    val maxPerPart = if (isGsm7) 160 else 70
    val maxConcatenated = if (isGsm7) 153 else 67

    return if (text.length <= maxPerPart) {
        SmsInfo(parts = 1, charsUsed = text.length, charsPerPart = maxPerPart)
    } else {
        val parts = ceil(text.length.toDouble() / maxConcatenated).toInt()
        SmsInfo(parts = parts, charsUsed = text.length, charsPerPart = maxConcatenated)
    }
}

Delivery Statuses

Twilio webhooks server on each status change: queued → sending → sent → delivered or undelivered / failed. Backend aggregates, mobile queries summary:

GET /admin/sms/jobs/{jobId}/stats
→ { "total": 5000, "sent": 4823, "delivered": 4601, "failed": 177 }

Timeline

SMS gateway integration (Twilio or SMSC), broadcast queue implementation, mobile UI with character counter, segment selection, progress tracking — 5–8 workdays.