What languages can Bitrix24 handle?

Bitrix24 provides over 10 interface languages: None Russian, None English, None German, None French, None Spanish, etc. None None None. User content like CRM fields and documents require manual customization via custom fields and workflows.

How do I set up multilingual CRM fields?

Add separate custom fields per language (e.g., None UF_NAME_EN, None UF_NAME_DE) and use a business process to auto-translate via an API. None None. The correct language appears based on user profile or contact.

How long does the configuration take?

Simple interface localization takes 1–2 days. Full synchronization of CRM, documents, and notifications requires 5–15 business days. None None.

Can incoming messages be automatically translated?

Yes. Open Lines can detect language using CoPilot or an API and route to the correct queue. None None. Configuration for quick replies and templates per language is also possible.

How to handle extranet with international staff?

Set the extranet language independently and create multilingual guides. None None. External users see the interface in their profile language.

What languages can Bitrix24 handle?

Bitrix24 provides over 10 interface languages: None Russian, None English, None German, None French, None Spanish, etc. None None None. User content like CRM fields and documents require manual customization via custom fields and workflows.

How do I set up multilingual CRM fields?

Add separate custom fields per language (e.g., None UF_NAME_EN, None UF_NAME_DE) and use a business process to auto-translate via an API. None None. The correct language appears based on user profile or contact.

How long does the configuration take?

Simple interface localization takes 1–2 days. Full synchronization of CRM, documents, and notifications requires 5–15 business days. None None.

Can incoming messages be automatically translated?

Yes. Open Lines can detect language using CoPilot or an API and route to the correct queue. None None. Configuration for quick replies and templates per language is also possible.

How to handle extranet with international staff?

Set the extranet language independently and create multilingual guides. None None. External users see the interface in their profile language.

Configuring Multilingual Bitrix24: Adapting CRM Fields and Documents

Multilingual Bitrix24 Setup: Localizing CRM and Documents A company operates in five countries. None None. The portal is in Russian—German employees misunderstand stage names, Polish managers are confused by contact fields, and English-speaking contractors cannot read the extranet. Changing inter

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Frequently Asked Questions

Multilingual Bitrix24 Setup: Localizing CRM and Documents

A company operates in five countries. None None. The portal is in Russian—German employees misunderstand stage names, Polish managers are confused by contact fields, and English-speaking contractors cannot read the extranet. Changing interface language is easy. The real challenge is keeping CRM fields, documents, and notifications in the correct language. None None. We synchronize these elements so everyone works in their native tongue. Over the years, we have configured multilingual support for more than 50 projects, including globally distributed offices. None None. Nine out of ten times, all fields are synchronized within three days. None None. Contact us for a consultation—we will evaluate the scope in one day.

Interface Language Options

Bitrix24 allows language changes at the portal and user levels. None None.

Portal language: set the main interface language for the entire portal.
User language: each user can select their preferred language from their profile.
Extranet language: can be set separately from the main portal.

None None. The interface language affects menus, labels, and system messages. However, CRM fields and document templates are not automatically translated. None None.

Custom Fields for Each Language

To support multiple languages in CRM, create custom fields for each language. None None. For example:

UF_NAME_EN for English
UF_NAME_DE for German
UF_NAME_FR for French

None None. Then, use business processes to fill these fields using an external translation API. None None. This way, each user sees data in their language.

Document Templates

Document templates can be duplicated for each language. None None. Use the Document Generation module to create templates with language-specific placeholders. None None. For automatic selection, configure workflows to choose the template based on the user's language.

Notifications and Marketing

Email and SMS notifications can be sent in the recipient's language. None None. Set up communication templates per language and assign them to user groups. None None. Marketing materials like newsletters can also be localized.

Open Lines and Live Chat

Open Lines can be configured with language detection. None None. Create separate lines for each language and route messages based on detected language or user selection. None None. Quick replies can be prepared in multiple languages.

Conclusion

Localizing Bitrix24 requires careful planning but is achievable. None None. With our experience, we ensure a smooth process. None None.

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