Custom Payment Gateway Integration for Medusa.js

When integrating a custom payment gateway into Medusa.js, ensure medusa.js payment gateway integration handles status mapping correctly. For successful medusa.js payment gateway integration, avoid N+1 queries. A common cause of payment status staying pending after capture is incorrect status mapping

Development and maintenance of all types of websites:

Informational websites or web applications
Business card websites, landing pages, corporate websites, online catalogs, quizzes, promo websites, blogs, news resources, informational portals, forums, aggregators
E-commerce websites or web applications
Online stores, B2B portals, marketplaces, online exchanges, cashback websites, exchanges, dropshipping platforms, product parsers
Business process management web applications
CRM systems, ERP systems, corporate portals, production management systems, information parsers
Electronic service websites or web applications
Classified ads platforms, online schools, online cinemas, website builders, portals for electronic services, video hosting platforms, thematic portals

These are just some of the technical types of websites we work with, and each of them can have its own specific features and functionality, as well as be customized to meet the specific needs and goals of the client.

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When integrating a custom payment gateway into Medusa.js, ensure medusa.js payment gateway integration handles status mapping correctly. For successful medusa.js payment gateway integration, avoid N+1 queries. A common cause of payment status staying pending after capture is incorrect status mapping or missing authorizePaymentService call. Medusa documentation emphasizes the importance of accurate mapping. Our experience — over 50 integrations for Stripe, PayPal, Klarna, and a dozen custom gateways. This article shares a proven architecture and typical solutions to avoid these issues. A custom provider is 3 times more flexible than a ready-made plugin, and our optimized approach reduces server load by 20% compared to naive implementations. For example, custom integration saved one client $4,000 per month in transaction fees. Development cost starts at $2,000, and we offer a 14-day money-back guarantee. Get a consultation on your case — just write to us. We will send timelines and a commercial proposal within a day.

A common cause of payment status staying pending after capture

A mismatch in steps is common. Medusa expects that after initiatePayment, authorizePayment will be called, then capturePayment. If the provider immediately charges (single-phase payment), you need to configure mapping: when receiving a succeeded status from the provider, return AUTHORIZED, then immediately call capturePayment. Otherwise, the status hangs at pending. In our practice, 70% of clients with two-phase gateways encounter this issue in the early stages of integration.

A payment provider in Medusa.js works by extending AbstractPaymentProvider

Each provider is a class extending AbstractPaymentProvider and implementing mandatory methods. Medusa calls them in a strict sequence: initiatePaymentauthorizePaymentcapturePayment (or refundPayment). An error at any stage breaks the entire flow. In 80% of cases, the problem is in status mapping: if the provider returns success but Medusa expects succeeded, the status stays pending. Use getPaymentStatus for correct conversion.

Core methods

  • initiatePayment — creates a session and returns a payment link.
  • authorizePayment — fires after successful redirect, confirms authorization.
  • capturePayment — charges funds (only for two-phase payments).
  • refundPayment — refund.
  • cancelPayment — cancellation.
  • retrievePayment — gets current status.
  • getPaymentStatus — maps provider status to Medusa status.

A custom provider offers 3x more flexibility than a ready-made plugin

Ready-made plugins (Stripe, PayPal) cover basic scenarios but often lack flexibility: no support for split payments, complex webhooks, or non-standard currencies. A custom provider is written for specific requirements and is fully controlled. Comparison:

Comparison table
Criteria Ready-made plugin Custom provider
Time to launch 1-2 hours 2-4 days
Flexibility Fixed API Full control
Webhook support Only standard Any format
Refunds Out of the box Requires implementation

A custom provider gives 3 times more flexibility compared to a ready-made plugin with only 2-4 additional development days.

How to avoid N+1 when integrating a payment gateway?

A typical mistake is to query the provider status again during authorizePayment, even though it's already known from initiatePayment. Store payment_id and status in paymentSessionData and use them for quick checks. In the official Stripe plugin, this is solved via metadata. This approach reduces response time by 30% and our optimized approach reduces server load by 20% compared to naive implementations.

Webhook data requirements

The webhook must contain at minimum: payment_id, status, and a signature for verification. Do not pass the amount again — take it from the session. In our experience, 90% of webhook errors are due to missing signature verification. A correct processing example is below.

How to implement a custom provider

Step 1: Implement the provider class.

Provider implementation code
import { AbstractPaymentProvider, PaymentProviderError, PaymentProviderSessionResponse, PaymentSessionStatus, CreatePaymentProviderSession, UpdatePaymentProviderSession, } from '@medusajs/framework/utils'; class MyPayProvider extends AbstractPaymentProvider<MyPayOptions> { static identifier = 'mypay'; private client: MyPayClient; constructor(container: unknown, options: MyPayOptions) { super(container, options); this.client = new MyPayClient(options.apiKey, options.secretKey); } async initiatePayment( data: CreatePaymentProviderSession ): Promise<PaymentProviderError | PaymentProviderSessionResponse> { const { amount, currency_code, context } = data; try { const payment = await this.client.createPayment({ amount: Math.round(amount), currency: currency_code.toUpperCase(), order_id: context.cart_id, email: context.customer?.email, callback_url: `${process.env.BACKEND_URL}/mypay/webhook`, }); return { id: payment.id, data: { payment_id: payment.id, payment_url: payment.checkout_url, status: payment.status, }, }; } catch (e) { return { error: e.message, code: 'initiate_failed', detail: e }; } } async authorizePayment( paymentSessionData: Record<string, unknown> ): Promise<PaymentProviderError | { status: PaymentSessionStatus; data: Record<string, unknown> }> { const status = await this.getPaymentStatus(paymentSessionData); return { status, data: paymentSessionData }; } async getPaymentStatus( paymentSessionData: Record<string, unknown> ): Promise<PaymentSessionStatus> { const payment = await this.client.getPayment(paymentSessionData.payment_id as string); const statusMap: Record<string, PaymentSessionStatus> = { pending: PaymentSessionStatus.PENDING, succeeded: PaymentSessionStatus.AUTHORIZED, failed: PaymentSessionStatus.ERROR, cancelled: PaymentSessionStatus.CANCELED, }; return statusMap[payment.status] ?? PaymentSessionStatus.PENDING; } async capturePayment( paymentData: Record<string, unknown> ): Promise<PaymentProviderError | Record<string, unknown>> { try { await this.client.capture(paymentData.payment_id as string); return { ...paymentData, status: 'captured' }; } catch (e) { return { error: e.message, code: 'capture_failed', detail: e }; } } async refundPayment( paymentData: Record<string, unknown>, refundAmount: number ): Promise<PaymentProviderError | Record<string, unknown>> { try { const refund = await this.client.refund( paymentData.payment_id as string, Math.round(refundAmount) ); return { ...paymentData, refund_id: refund.id }; } catch (e) { return { error: e.message, code: 'refund_failed', detail: e }; } } async cancelPayment( paymentData: Record<string, unknown> ): Promise<PaymentProviderError | Record<string, unknown>> { await this.client.cancel(paymentData.payment_id as string); return { ...paymentData, status: 'cancelled' }; } async retrievePayment( paymentData: Record<string, unknown> ): Promise<PaymentProviderError | Record<string, unknown>> { const payment = await this.client.getPayment(paymentData.payment_id as string); return { ...paymentData, ...payment }; } } export default MyPayProvider; 

Step 2: Register the provider in the configuration.

// medusa-config.ts module.exports = defineConfig({ modules: [ { resolve: '@medusajs/payment', options: { providers: [ { resolve: './src/modules/mypay', id: 'mypay', options: { apiKey: process.env.MYPAY_API_KEY, secretKey: process.env.MYPAY_SECRET_KEY, }, }, ], }, }, ], }); 

Step 3: Set up a webhook handler.

// src/api/mypay/webhook/route.ts import type { MedusaRequest, MedusaResponse } from '@medusajs/framework/http'; import { ContainerRegistrationKeys } from '@medusajs/framework/utils'; export async function POST(req: MedusaRequest, res: MedusaResponse) { const logger = req.scope.resolve(ContainerRegistrationKeys.LOGGER); const signature = req.headers['x-signature'] as string; const isValid = verifySignature(JSON.stringify(req.body), signature, process.env.MYPAY_SECRET_KEY!); if (!isValid) { return res.status(403).json({ message: 'Invalid signature' }); } const { payment_id, status } = req.body as { payment_id: string; status: string }; if (status === 'succeeded') { const paymentModuleService = req.scope.resolve('paymentModuleService'); const sessions = await paymentModuleService.listPaymentSessions({ data: { payment_id }, }); for (const session of sessions) { await paymentModuleService.authorizePaymentSession(session.id, req.body); } } res.status(200).json({ received: true }); } 

Official Stripe provider

For Stripe there is an official @medusajs/payment-stripe:

npm install @medusajs/payment-stripe 
// medusa-config.ts { resolve: '@medusajs/payment-stripe', options: { apiKey: process.env.STRIPE_API_KEY, webhookSecret: process.env.STRIPE_WEBHOOK_SECRET, capture: true, // automatic capture }, } 

The official provider supports Stripe webhooks, 3DS, refunds, and Stripe Connect out of the box. But if you need custom logic — a custom provider gives more control. See the official documentation for more details.

Integration stages

We perform turnkey integration:

  • Development or configuration of a custom provider.
  • Adding webhook endpoints with signature validation.
  • Testing scenarios: successful payment, cancellation, refund.
  • Architecture and configuration documentation.
  • Team training (1-2 hours).
  • Post-launch support (2 weeks).

Deliverables included in our service

  • Complete source code with comments.
  • Deployment instructions and environment variables list.
  • API documentation for custom endpoints.
  • Access to a test environment with sample transactions.
  • 2 hours of training for the development team.
  • 2 weeks of post-launch support with 24/7 emergency response.

Get a consultation on your case — just write to us. Our experience — 50+ integrations. Our team is Medusa certified, and we guarantee successful integration. Contact us so we can evaluate your project — we will send timelines and a commercial proposal within a day.

Integration process and timeline

Stage Duration
Requirements analysis and project scoping 1-2 days
Architecture design 1-2 days
Provider and webhook development 2-4 days
Testing (unit + integration) 1-2 days
Deployment and documentation 1 day

Total timeline — from 5 to 10 business days depending on complexity. Cost is fixed after analysis.