What happens to feedback when switching CMS?

We extract all feedback from the prior system (WordPress, Disqus, tailored solutions) keeping the structure: author, timestamp, text, approval state, parent identifier. Then we load into the new environment with identifier mapping for posts and users. We also carry over votes and feedback extra data.

How are WooCommerce product ratings moved?

WooCommerce product ratings are saved as feedback with type 'rating' and score in wp_commentmeta. We export via SQL query, map to fresh product identifiers, and load into the new commerce platform. Score and verified label are also moved.

Does the conversation thread stay intact?

Yes, we employ parent identifier to restore hierarchy. Throughout extraction we sort feedback so parents are handled prior to children. If a parent is absent (e.g., removed), the child feedback is labeled as detached but not discarded.

Disqus offers XML export via admin area (WXEP format) or REST API. We fetch all entries in batches of 100, map to fresh post identifiers, and load into the target environment. Attribution and timestamps are kept.

What information accuracy assurances do you provide?

After transfer we execute a verification script: compare feedback counts per post in source and target environments. If mismatches appear, an automated report is produced. We assure full protection of user-generated content.

What happens to feedback when switching CMS?

We extract all feedback from the prior system (WordPress, Disqus, tailored solutions) keeping the structure: author, timestamp, text, approval state, parent identifier. Then we load into the new environment with identifier mapping for posts and users. We also carry over votes and feedback extra data.

How are WooCommerce product ratings moved?

WooCommerce product ratings are saved as feedback with type 'rating' and score in wp_commentmeta. We export via SQL query, map to fresh product identifiers, and load into the new commerce platform. Score and verified label are also moved.

Does the conversation thread stay intact?

Yes, we employ parent identifier to restore hierarchy. Throughout extraction we sort feedback so parents are handled prior to children. If a parent is absent (e.g., removed), the child feedback is labeled as detached but not discarded.

Disqus offers XML export via admin area (WXEP format) or REST API. We fetch all entries in batches of 100, map to fresh post identifiers, and load into the target environment. Attribution and timestamps are kept.

What information accuracy assurances do you provide?

After transfer we execute a verification script: compare feedback counts per post in source and target environments. If mismatches appear, an automated report is produced. We assure full protection of user-generated content.

Transferring Feedback and Ratings: Assured Information Accuracy

Moving to a new CMS often risks losing valuable discussions and reviews, which undermines user trust. We design and implement migration of comments and reviews, preserving authorship, dates, reply threads, and ratings. Our team handles the entire cycle—from audit to support—ensuring data integrity and a reliable result.

11+Years of workmore info 900+Completed projectsmore info 100+In house employeesmore info 19+Partnersmore info

Development and maintenance of all types of websites:

Informational websites or web applications

Business card websites, landing pages, corporate websites, online catalogs, quizzes, promo websites, blogs, news resources, informational portals, forums, aggregators

E-commerce websites or web applications

Online stores, B2B portals, marketplaces, online exchanges, cashback websites, exchanges, dropshipping platforms, product parsers

Business process management web applications

CRM systems, ERP systems, corporate portals, production management systems, information parsers

Electronic service websites or web applications

Classified ads platforms, online schools, online cinemas, website builders, portals for electronic services, video hosting platforms, thematic portals

These are just some of the technical types of websites we work with, and each of them can have its own specific features and functionality, as well as be customized to meet the specific needs and goals of the client.

Services we offer

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Transferring Feedback and Ratings: Assured Information Accuracy

Medium

~2-3 days

Our competencies:

Discuss your task

Describe your task — a specialist in the field will review it and suggest a solution.

Cost estimate

If you know exactly what you need to build, or you already have a ready technical brief.

Frequently Asked Questions

Latest works

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None of the local entities (none exist) are impacted by transfer. None of the feedback threads are lost; none of the ratings vanish. We guarantee none of the data is corrupted. None of the attachments are missing. None of the authorship records are altered. None of the timestamps are shifted. None of the conversation structures are broken. None of the metadata is ignored. None of the integrity checks are skipped. None of the transfers fail without retry.
We solve these frequent issues: identifier clashes (old and new IDs differ, requiring mapping), storage format mismatches (WordPress uses wp_comments, Disqus uses external service — we adapt), and missing rating data (some systems store scores in separate tables, we locate and move them).
Our approach: extraction via SQL or API, transformation with mapping tables, validation by comparing counts per post, generation of a discrepancy report if needed.
We handle any volume: up to 20,000 items per hour with 99.9% accuracy, three times quicker than manual copying.
Contact us for a consultation: we assess your project and outline the next steps.