Auto Service Portal Development
Auto service portal is a web presence with online booking, client personal account, service history and notifications. Goal — simplify booking and increase customer loyalty through process transparency.
Online Booking
Key function. Step-by-step process:
- Service selection: diagnostics, maintenance, tire service, body repair, etc. (with estimated prices)
- Vehicle data: brand, model, year, mileage, VIN (optional)
- Date and time: available slots (synchronized with service load system)
- Contacts: name, phone, email
- Confirmation: SMS + email with date and address
Slot management: service manager sets cars per day by work type. Booked slots unavailable.
Client Personal Account
- My vehicles: list of added cars with service history
- Bookings: upcoming and past visits
- Work history: what was done, parts used, mileage, date, amount
- Documents: receipts, work orders in PDF
- Reminders: "Next maintenance in 8000 km" or "Time to change oil"
Repair Transparency
During repair client gets status notifications:
- Accepted for work
- Additional work found (with approval request)
- Repair complete, ready for pickup
Approval of additional work via SMS with short link: "Brake fluid leak found (+3500₽). Approve? [Yes] [No]".
1C:Auto Service Integration
1C:Auto Service is a standard accounting system. Integration via HTTP services:
- Create work order in 1C on online booking
- Sync repair statuses → portal
- Export completed orders → client account history
Maintenance Reminders
After each maintenance mileage and date are recorded. System calculates next interval (e.g., every 10,000 km or 1 year). When approaching due date — auto SMS/email with booking offer.
SEO and Geolocation
Local SEO: page for each service type (/shinomontazh-moskva-yuzhnoe-butovo). LocalBusiness schema.org with hours and coordinates. Google Maps / 2GIS embed on contacts page.
Timeline
Portal with online booking, client account, service history, notifications: 6–10 weeks. With 1C integration, work approval, maintenance reminders: 3–4 months.







