Telemedicine Platform Development

Our company is engaged in the development, support and maintenance of sites of any complexity. From simple one-page sites to large-scale cluster systems built on micro services. Experience of developers is confirmed by certificates from vendors.
Development and maintenance of all types of websites:
Informational websites or web applications
Business card websites, landing pages, corporate websites, online catalogs, quizzes, promo websites, blogs, news resources, informational portals, forums, aggregators
E-commerce websites or web applications
Online stores, B2B portals, marketplaces, online exchanges, cashback websites, exchanges, dropshipping platforms, product parsers
Business process management web applications
CRM systems, ERP systems, corporate portals, production management systems, information parsers
Electronic service websites or web applications
Classified ads platforms, online schools, online cinemas, website builders, portals for electronic services, video hosting platforms, thematic portals

These are just some of the technical types of websites we work with, and each of them can have its own specific features and functionality, as well as be customized to meet the specific needs and goals of the client.

Our competencies:
Development stages
Latest works
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    Development of a web application for FEEDME
    1161
  • image_ecommerce_furnoro_435_0.webp
    Development of an online store for the company FURNORO
    1041
  • image_crm_enviok_479_0.webp
    Development of a web application for Enviok
    822
  • image_crm_chasseurs_493_0.webp
    CRM development for Chasseurs
    847
  • image_website-sbh_0.png
    Website development for SBH Partners
    999
  • image_website-_0.png
    Website development for Red Pear
    451

Telemedicine Platform Development

Telemedicine platform enables medical consultations via video, chat, and document exchange. In Russia regulated by 323-ФЗ (article 36.2): remote monitoring allowed, primary diagnosis prohibited. However, follow-up consultation and treatment correction allowed with prior in-person consultation in history.

Video Conferencing Technologies

Video consultation is WebRTC. For medical context critical:

  • Confidentiality: E2E encryption (DTLS-SRTP), connection doesn't pass through third-party servers
  • Recording: only with patient consent, stored encrypted
  • Low latency: critical for accurate symptom assessment

Livekit — open-source SFU, deployed on-premise. Medical data stays within organization. Supports recording via room services.

Whereby Embedded or Daily.co — managed services with HIPAA BAA (for Western markets). For Russia self-hosted preferred.

Consultation Scenarios

Asynchronous (chat-based): patient describes symptoms, attaches photos. Doctor responds at convenience. Suitable for non-urgent questions, dermatology (skin photos), repeat prescriptions.

Synchronous (video): live video call. Waiting queue with real-time wait time. Doctor clicks "accept" → patient connects.

On-call doctor: pool of doctors on duty, first available accepts request. Implemented via PubSub: patient publishes request, first doctor accepts via Redis SETNX.

Digital Examination

Before video call patient fills complaint form: pain location (interactive body image), severity (1–10), duration, associated symptoms. Data displayed to doctor before call starts.

Consultation Documentation

Doctor during consultation fills structured protocol:

  • Complaints (per patient)
  • Objective findings
  • Diagnosis / assumption
  • Recommendations
  • Referrals / prescriptions

Protocol after consultation becomes part of medical records in MIS. Doctor's electronic signature via qualified certificate (КЭП) or enhanced unqualified.

Prescriptions and Referrals

Electronic prescriptions (form 107-1/у) in RF require doctor's qualified e-signature and РЭМД integration (Electronic Medical Records Registry). Pilot regions: Moscow, Tatarstan.

For commercial clinics without РЭМД: PDF document with clinic seal, scanned at pharmacy.

Lab Integration

Assign tests → patient picks lab from partner list (Helix, Invitro, LaboratorI) → results auto-appear in account. Implementation via lab API or HL7 FHIR.

Administration Analytics

  • Average consultation wait time
  • Consultations by specialty count
  • Conversion from booking to completed consultation
  • Doctor ratings by NPS results

Timeline

MVP (video calls, chat consultations, patient and doctor account, consultation recording): 4–5 months. Full platform with asynchronous consultations, digital exam, e-signature, MIS and lab integration: 7–12 months.